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Shipping & Returns

We use sustainable packaging that can be recycled in accordance to your local guidelines. Even our packing tape is water-activated, so no plastics have been used.

Shipping costs

Shipping costs are based on weight and country of delivery.

Delivery

We aim to deliver all goods within 7-10 working days from the order date.

 

You will be notified via e-mail when your order has been dispatched, complete with tracking details. Once dispatched with the courier, orders cannot be cancelled.

 

Where applicable the customer is responsible for any duty and taxes that may occur.

Returns

In the unlikely event that you receive something faulty, we will replace free of charge. Goods must be sent back within 14 days of receiving them. Customers are required to pay for the returns and until they are received back in perfect condition it is the customers responsibility, we suggest you use a tracked postage service with insurance (just in case).

Once we have them back, we will issue a full refund or send replacements, as you prefer.

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